Please read our frequently asked questions and find an answer that will help you in your search for a vessel. Should you have any further questions, please feel free to contact us.
1. Which vessel type and size should I choose?
The choice of the vessel depends entirely on your wishes and preferences. Our offer includes the following vessel types:
- Sailing boats - excellent for both family and active vacation
- Catamarans - very stable and comfortable, ensure fast sailing
- Gulets - use the power of engine and sails to move, rented exclusively with the crew (captain, sailor, cook, hostess)
- Motor boats - for speed sailing enthusiasts
Before choosing a vessel, please bear in mind the following details:
- How many people will be on board?
- Does your group consist of pairs who can share the same cabin, or do some crew members require a separate cabin?
- Do you prefer comfort?
- Do you require a skipper or not? If you need skipper's services, please bear in mind that the skipper sleeps on board as well, so one of the berths (either in the saloon area or in a cabin) should be reserved for him.
2. How do I book a vessel?
You can consult our Contact Center about the vessel choice - they will prepare an offer for you based upon your request. If you prefer to choose a vessel on your own, you can do so by using our Online Database system.
After having chosen a vessel, we can reserve it for you for several days with no obligation, giving you time to organize your travel plans (buying plane tickets, etc.) and arrange everything with your crew members.
The vessel is considered booked by you as soon as you pay the first instalment, 50% of the total price, or the whole charter fee for bookings within 30 days before the departure. You can pay by either a credit card or by bank transfer.
3. Can I charter a vessel for less than a week?
Sailing yacht charters usually begin and end on Saturdays. During the high season (from May until September), we stick to our weekly charter system (Saturday-Saturday charter) since these are the busiest months for charter companies, and most weeks are sold out well in advance (the price is unlikely to be flexible, and you would usually be charged for a full week).
However, besides our standard Saturday-Saturday arrangements, in some cases special arrangements can be made to respond to our clients’ needs. Sailing trips lasting less than a week are generally arranged in the off-season (October-April/May), and the price is then calculated according to the number of days spent on board.
4. Do I have to hire a professional skipper?
If you have no sailing experience at all, or if you do not possess an officially recognized sailing licence, you are obliged to hire a skipper.
Even if you have experience in sailing, but are not sure in your manoeuvring skills, it is strongly recommended to hire a professional skipper for at least several days, in order to make your sailing more relaxing. You can also benefit from the local skippers' knowledge - they are well acquainted with sailing conditions in the region you choose to sail in, and will be able to suggest the most interesting places for swimming and fun, as well as numerous restaurants.
We can reserve a skipper for you.
5. What qualifications do I need for a bareboat charter?
In the event of a bareboat charter, the client, who is also a skipper, must be in possession of a certificate of competence in order to charter a boat in most countries. Also, in most countries, there is a legal requirement for one member of the crew to be qualified for the operation with the VHF station (possessing the VHF licence).
6. Is my licence valid for a bareboat charter?
In case you possess any kind of a sailing license please be sure to send it to us via email or fax (+385 1 488 22 09), so that we can check its validity in the chosen sailing destination with the charter agency. In some countries, a sailing licence is not necessary.
7. I have a years-long sailing experience, but do not possess a license. What do I do?
In order to hire a yacht, the person navigating it has to be qualified for operating a vessel or a yacht, and must possess a necessary licence corresponding to the rules and regulations of the country they sail in.
The certificate can be obtained in client's mother country, in which case the client's picture, official stamp and verification of the state must be included on it. The other possibility is to take an exam in the country where you are spending your sailing vacation, immediately before sailing. The certificate is obtained the same day.
8. How do I get documents for a visa application?
When planning a vacation in foreign countries, you need to check which ones require a visa. Our agents are here to make your life easier by providing all the information and documents that are required for obtaining a visa. The only thing that you need to do is submit your visa application and required documents at the relevant embassy/consulate before you plan on visiting the desired country.
9. Are skipper's services included in price?
Skipper's services are paid separately from the charter fee. The guests are obliged to pay them (also those of a hostess or a cook), as well as food and drink for the skipper and other crew members.
On gulets, the crew expenses (those of a captain, a sailor and a cook) are already included in the charter fee.
Megayachts and sailing boats exceeding certain length are chartered exclusively with the crew (provided by the vessel owner), in which case the crew expenses are included in the charter fee.
10. Where does a skipper sleep?
In most cases a skipper sleeps in the salon area. However, it is strongly recommended to charter a bigger boat and provide the skipper with his own cabin. Since he is in charge of the day-to-day running of the yacht, as well as the security of people on board, he should be well-rested. Apart from that, the guests will have more comfort and a free salon area to hang out.
Every vessel is registered for a certain number of people (the law does not allow this number to be exceeded). If this number does not include a berth in the salon area, the skipper is required to have his own cabin.
11. Besides a charter fee, are there additional costs I should budget for?
Please check the additional costs for a sailing vacation at our Sailing Costs page.
12. Is there a parking area within the marina?
Most marinas have a secured parking area for cars - the price of a parking lot depends upon the marina itself.
13. What should I bring with me?
Please check the following link with a detailed list of items you should consider bringing with you.
14. Where should I berth - in a marina or in bays?
If you have enough electricity, water and food, you can spend the night in one of the well secluded bays. When using the services of a skipper, you will not have any problems finding the most secure bays, since the skippers are well acquainted with the chosen sailing region. If navigating a vessel on your own, feel free to ask the personnel of the charter agency for some suggestions during your check-in procedure in the marina.
15. Technical equipment on board?
If having reserved a vessel through our website, please check the additional information on the vessel equipment for every single boat in our offer. Should you need any further assistance, just contact us and we will send you a document quoting all the equipment on your chosen boat.
16. Are bed linen, cutlery, etc. provided on board?
When booking a boat, make sure you check if your boat is equipped with towels and linen, or if you can rent it on the boat. If not, you should take your own towels (both beach towels and those for personal hygiene) and linen.
A kitchen is equipped with stove, oven, fridge, sink, cooking utensils and cutlery.
Cleaning agents, dish cloths, etc. are not provided on board, but can be bought in stores in the marinas before boarding.
17. What places should I visit?
If you do not know what places to visit, please check some of our suggested routes and info on departure points of the vessels in our offer.
18. Children on board?
Children can go sailing with you from an early age - there is no age limit. However, their stay on board should be closely monitored by adults. Be sure to choose the safest cabin for a child (e.g. the front cabin) and a place for them to play (cockpit is a relatively safe place). You can also put a safety net along the sides of the boat, and children should by all means wear life vests.
You should bring baby food along, since it cannot be bought in every supermarket within the marina. You should also consider choosing shorter routes and visiting marinas more frequently in order to provide safer berthing, as well as comfort.
19. When should I return the vessel to the marina?
The vessels are returned to the base on Friday afternoon/evening with an overnight stay on board until Saturday morning between 8 am and 9 am when the check-out procedure is done. At that time the guests need to leave the boat, so that it can be cleaned and prepared for new guests. In special circumstances, in agreement with the base manager, the vessel can be returned to the base at non-standard time.
20. Is it possible for some people to leave and other to join the crew during a sailing trip?
Changes of the crew are possible. However, this should be indicated in advance, before embarkation, so as to make crew lists, on which the dates of changes, and information on people joining or leaving the crew. The complete crew list can be sent to us via email or fax.
Before taking over the vessel, the charter agency will provide the guests with a verified crew list with data both before and after the change, which the guests need to have during the sailing trip.
If the crew suddenly changes during the cruise without previous notice, the guests are obliged to contact the charter agency and inform them about the change in order for them to send the new verified crew list. The possibility of changing the crew and the crew list depends on the country you are sailing in and the charter agency.
21. Can I take over the vessel before the time determined for check-in?
If you are arriving before the time determined for taking over the vessel, let us know the approximate time of your arrival, and we will try to deliver the vessel to you earlier in agreement with the charter agency. This is possible if the marina is not too crowded at that time. In case you are arriving on Friday or earlier, and need some help in finding suitable accommodation, please feel free to contact us.